How do I get started working on a design?
Simply give us a call or stop by our Williston showroom. We will set up a time to meet with you to review the details of your project. There is no charge for our estimating and design time. We simply hope you choose to do business with us.

Will I be able to see a layout or plan of our design before we order our new closets?
Yes.  We will provide you with a CAD rendering of your customized design for your approval.  This will also give you a great opportunity to revise your layout through the design process.

What separates Otter Creek from other closet options?
The short answer is product quality, impeccable service, professional installation and design expertise.  As we work together you will notice many of the finer details in why so many folks choose to do business with Otter Creek.

Do your closet systems have a warranty?
Yes, we offer a lifetime product warranty for as long as you own your home.

Can you help in areas of the house in addition to my bedroom closets?
Yes, we can help with kids closets, linen closets, entry closets, mudrooms, laundry rooms, pantries and garages.

What is the average price range for customized closets?
Your budget will be an important consideration as we work with you on your final design.  Because of the custom nature of these projects, prices can vary greatly from job to job.  A typical walk-in closet can range in price from $1500 up to $5000 depending on the design.

What sort of accessories should I think about?
Accessories can make a big difference in helping you stay organized- our most popular accessories include belt racks, tie racks, valet poles and jewelry drawers.   You can also add crown molding, shelf and drawer dividers, drawer locks and a variety of different baskets.

Will I be able to change the layout of my closet if my needs change in a few years?
Yes, rods and shelving are completely adjustable, making it easy to make changes at any time.

After I place my order, how long will it take before installation?
Most jobs happen very quickly.  The typical lead-time is about three weeks from the time you place the order.  Most walk-in closets can be completed in about 2 days and a reach-in will take about a half day.